In the event of contractual disputes or specific non-contractual disputes as defined in the Standard of Practice 17-4 between REALTORS® (principals) associated with different firms arising out of their relationship as REALTORS®, the REALTORS® can submit to mediation (optional) or submit the dispute to arbitration in accordance with the regulations of their Association rather than litigate the matter in court.

In the event clients of REALTORS® wish to arbitrate contractual disputes arising out of real estate transactions, REALTORS® shall mediate or arbitrate those disputes in accordance with the policies of their Association, provided the clients agree to be bound by any resulting agreement or award.

How to File a Request for Arbitration

  • Download, fill out and email the Request for Arbitration form, please include a typewritten summary of the transactions and any evidence that would support your case. All of documents should be emailed to Cheryl Adams at
  • A check for $350 for the filing fee, which is to be mailed to:

Cheryl Adams
123 S. Broad Street, Suite 600
Philadelphia, PA 19109

  • Request will be referred to the Grievance committee for their consideration as to whether or not an arbitrable matter exists. If the Grievance Committee finds the matter to constitute a proper cause of action, it will be referred to the Professional Standards Committee to arrange a hearing; if not found to constitute a proper cause of action, it will be returned to the complainant with the decision of the Grievance Committee, together with information advising the complainant of the procedures by which the Grievance Committee’s decision may be appealed to the Board of Directors.

Listed below are the documents needed to file for arbitration:

Code of Ethics

Procuring Cause

Request and Agreement to Arbitrate