As a Realtor®, you’re often working in diverse settings—showing homes, hosting open houses, or meeting new clients—sometimes in unfamiliar locations or with people you’ve only just met. While rare, emergency situations can arise, making it essential to know how to respond effectively to protect yourself and others. Here’s a guide to help you prepare for potential emergencies and stay safe in any situation.
1. Always Carry Emergency Contact Information – Keep a list of emergency contacts on hand. This should include the local police department, medical services, and your own emergency contact, such as a family member or colleague. Make it easy to access this information by saving it in your phone, writing it on a card, or using an app that allows for quick dialing in an emergency.
2. Familiarize Yourself with the Property’s Layout and Exits – Upon arriving at a property, take a moment to identify all exits, including doors, windows, and emergency escapes. Make a habit of positioning yourself near an exit when showing a home, so you’re never cornered or trapped in a confined space.
3. Keep Your Phone Accessible and Fully Charged – Your phone is your lifeline in an emergency, so ensure it’s fully charged before leaving for showings or open houses. Keep it on you at all times to ensure you can access it.
4. Trust Your Intuition and Recognize Warning Signs – Your intuition can be one of the best tools in preventing emergencies. If a client or visitor makes you feel uneasy or if something seems off, trust your instincts. Recognize signs of suspicious behavior, such as someone who is overly evasive or who seems to be scoping out more than just the home’s features. If you feel uncomfortable, excuse yourself to step outside or call a colleague.
5. Know How to Use Basic Self-Defense Techniques – Taking a self-defense class tailored for Realtors® can provide you with essential skills to handle threats. Check out a self-defense training specifically for agents, covering techniques like maintaining safe distances, breaking free from holds, and using personal safety devices. Consider carrying a self-defense tool, such as pepper spray or an alarm keychain, and ensure you’re familiar with how to use it.
6. Have a Plan for Medical Emergencies – Real estate agents occasionally encounter clients or guests who experience sudden health issues. Knowing basic first aid, CPR, and the Heimlich maneuver can make a crucial difference. Many local organizations, including the American Red Cross, offer these courses. Even a few hours of training can prepare you to assist someone in need while waiting for emergency medical help.
7. Have a Backup Exit Strategy – In some cases, your primary exit might not be available or safe to use in an emergency. Plan for alternative exit options and familiarize yourself with multiple routes. For example, if the main entrance becomes blocked, you should know if there’s a nearby window, back door, or even a neighboring home where you could seek help.
8. Be Prepared for Adverse Weather Conditions – Severe weather can create dangerous situations if you’re unprepared. Keep an eye on the weather forecast before heading out. Carry emergency items in your vehicle, like a flashlight, blanket, first-aid kit, and water. If adverse weather suddenly strikes, postpone the showing or reschedule for everyone’s safety.
9. Know When to Call for Help – In any situation where you feel unsafe or are in immediate danger, don’t hesitate to call for help. Many Realtors® are hesitant to dial 911, thinking the situation might not be “serious enough,” but it’s always better to be cautious.
Final Thoughts – While emergency situations are rare, being prepared can make all the difference. Knowing what to do in a crisis not only protects you but also ensures a safe experience for your clients, helping you uphold professionalism and build trust. Stay safe, stay prepared, and remember that your well-being is the most important part of any real estate transaction.