Professional Standards and Ethics
Professional Standards is a “proper tribunal” that fulfills the procedural due process that is required by the Code of Ethics. Due process requires a fair and diligent search for the truth with an opportunity for all facts to be gathered, all views to be heard, all defenses to be raised and all prejudice or bias to be expunged. The Professional Standards Committee promotes honesty, integrity, fairness and competency to resolve controversies on the basis of the informed judgment of one’s peers.
Code of Ethics
The Code of Ethics is a viable, living, developing guide for REALTORS® and it also provides a source of protection for the public. The Code of Ethics refines, on a continuing basis, the obligations that REALTORS® and REALTOR®ASSOCIATE®S to the highest and best standards of personal and professional conduct in their practice of real estate. The term REALTOR® represents competency, fairness and high integrity in business relations. Enforcing the Code of Ethics will eliminate practices which may damage the public or which might discredit or bring dishonor to the real estate profession. Accepting this high standard as their own, REALTORS® pledge to conduct their business and observe in all of their activities whether personally, through associates or others, or via technological means the observance of the Articles of the Code of Ethics. The REALTOR® Code of Ethics can be found here.
Learn more about how to file a request for arbitration here. Learn more about how to file an ethics complaint here. Finally, please visit here to learn more about the National Association of REALTORS® Code of Ethics, professional standards, and mediation resources.